Booking software that tells your story
Find, understand, and create community for your customers
Designed to make people smile
This value guides everything we do. That's why Novel is clean, calm and effortless.
Increase your Google rating so more customers choose you
Our smart review routing helps you improve the customer experience and increase bookings
Customer are asked to leave a review
Negative reviews are routed to your team
Positive reviews are routed to Google
Custom emails that align with your brand
Build stronger relationships with emails that feel like yours.
Data that enriches the customer experience
Thoughtful, personal, human. Get to know your customers with richer data.
We believe in building with you
By collaborating at every step, we create software that feels personal, inspires delight, and champions your brand - so you can focus on what truly matters: giving your guests a reason to smile.
Software should make people smile
But why smiles? It’s not a metric you can track, or a line item in a spreadsheet. But it forces us to focus on how our software feels. To prioritise the person behind the screen. To make people happier with our software.
Product always comes first
It’s more important to build a better product than grow a big sales team. We’ve been building software for over a decade. We know what not to do, so the product feels calm, clean and effortless. When it comes to product we’re obsessed.
Your brand matters more
The restaurant experience starts before a customer arrives, and continues long after they leave. Each click and every email are opportunities to make the experience more memorable for your customers.
Make remarkable easy
Being remarkable means doing something so genuine and compelling that customers can’t help but talk about it. With the right insights, we make it easy to build a bridge to genuine connection. To make every customer feel seen.
Time is money, save both
Transparent pricing that’s all inclusive. Save up to R40k a year for each restaurant
Pro
1 month free trialIncludes:
- White-glove onboarding
- Co-founder on WhatsApp
- Unlimited bookings
- Unlimited emails
- Unlimited pre-payments and deposits
- Smart review routing
- Full data access
- Timeline and calendar view
- Customer level reporting
- Reservation level reporting
- Drag and drop floorplan
- Open hours overrides
- Queue and waitlists
Max
1 month free trialIncludes everything in Pro plus:
- Full email customisation
- Full Facebook Ads integration
- Full Google Ads integration
- Full POS integration