Guests reconfirm with one tap
Novel asks guests to confirm the day before, by email or WhatsApp, at a time you choose. One tap on Confirm and the booking moves from Reserved to Confirmed in the back office.
No-shows cost you a table, and calling every booking the day before costs your team the afternoon.
You see who is coming before service, and who to call. Choose how many days before and at what time the request goes out.